How do you extract more revenue from your coworking business without adding more space?
That one’s easy. Add a Virtual Office product and monetize your existing address, mailroom, meeting rooms, and administrative infrastructure.
In this guide, we’ll run you through the step-by-step process of preparing and launching a virtual office product, from a basic business mailing address to revenue-driving bundles and add-ons.
Let’s get started.
There’s unmet demand among all types of business – including freelancers, remote teams, small and medium-sized businesses, startups, and even large firms – who need a business address and easy access to workspace without getting tied into a full-time office.
Home-based professionals and startups need an address to protect their personal details, while remote teams and larger firms use virtual addresses to create regional hubs and test new markets.
As a coworking or flex space operator, a virtual office product lets you monetize your existing address, mail services, meeting rooms, and administrative infrastructure without significant new investment.
You already have the location, the staff who process mail, and the space for meetings – you just need to package it differently for remote clients.
Virtual offices offer high‐margin revenue opportunities, because you're leveraging your existing resources and selling the same product multiple times over without expanding physically. You’ll keep overheads low and staff time is minimal, too.
If you're not yet offering a virtual office product, now is a great time to do it. Demand is rising, competition is still manageable in many markets, and clients frequently convert into meeting room users or full-time coworking members.
Your basic Virtual Office bundle is a business address with mail handling and secure storage, and a mail forwarding option.
You’ll need one or more team members available during business hours to manage mail, greet visitors, and provide support as needed.
Most centers price a basic Virtual Office plan between $49 - $79 per month. This varies depending on location – for example, central Manhattan will typically attract a higher base price than a suburban location with less demand.
Start by checking local competitors’ pricing to make sure your rates are aligned to your market. The fastest way to do this is to run a search on Alliance Virtual Offices (or ask us!).
From there, you can layer on optional services such as mail forwarding, scanning, and meeting room time at hourly/daily rates or in bundled packages.
The key is to keep pricing simple and transparent. Make it easy for clients to understand what’s included and to upgrade as their needs grow.
Decide how many Virtual Office clients you can support now with your current mailroom setup (e.g. 50–150).
You’ll need a secure area for handling and storing mail, and an overflow area for packages. This space should be as close to your main reception or pick-up area as possible to avoid staff constantly running upstairs or along corridors to retrieve mail.
Your mail receiving station should have everything you need within easy reach, such as a scale, tape, label printer, date stamp, and secure shredding bin.
Ensure client lookup is fast and secure for mail notifications and forwarding preferences. Utilize your existing coworking CRM or create a digital list or spreadsheet.
If it isn’t already, your center will need to become a CMRA (Commercial Mail Receiving Agency) by filling out USPS Form 1583-A.
You’ll then need to collect a separate form (USPS 1583) with ID verification for every new client (if you accept clients from Alliance, we take care of this for you).
Each of these steps must be completed before mail can be legally accepted and processed for a coworking or virtual office client.
Disclaimer: This is general guidance, not legal advice. Always check your local rules. International markets may differ.
Create one‑page SOPs that any staffer can run.
For example, a one-page document about sending mail notifications using Delivered, a free tool provided by Alliance, could be as simple as this:
Your SOP can include a link to this video tutorial or screenshots.
You don’t need heavy software to start a Virtual Office product. Aim for:
Create a page on your website that explains your virtual office packages and prices, what’s included and excluded, add-on costs, expected turnaround times, and frequently asked questions. Remember to update your terms and conditions, too.
Establish house rules that cover prohibited items, ID requirements, pickup windows, and storage limits so expectations are clear from the start.
Post helpful signage onsite to guide clients, such as where to pick up mail and your customer service hours. Before going live, walk your team through the full process using sample mail so they’re comfortable with every step.
Once you’re up and running, track a few key metrics to make sure your service stays healthy and profitable:
While you’re analyzing your data, look for levers to grow. For example, introduce quarterly or annual prepay with an incentive.
Or offer a "Premium" bundle with features such as meeting room hours, lobby listing, and high frequency mail scanning or forwarding.
Alliance Virtual Offices is a virtual office wholesaler. We deliver fully compliant, contracted clients for virtual offices, meeting space, private offices, coworking, and other revenue-boosting services including mail forwarding and lobby listings.
There’s no cost to sign up. We operate a revenue-share basis for any clients we send your way. That means no upfront investment or risk – just shared success.
Launching a virtual office product is one of the most efficient ways for coworking and flex space operators to grow revenue and leverage what they already have.
You don’t need to expand your physical footprint. You don’t need to hire new staff. What you need is clear packaging, simple processes, compliance, and strong service.
Done right, a virtual office product can become a stable, recurring income stream, which feeds into your core offerings (meeting rooms, full-space rentals, events) and helps to diversify your business.
If you’re interested in rolling out a virtual office product with minimal risk and maximum speed, talk to Alliance Virtual Offices.
While we deliver clients and support from behind the scenes, you’re free to focus on what you do best: building a positive community and creating memorable moments for the people in your space.