Cut Mail-Check Calls and Drive Revenue with Smart Mail Notifications

• Repeated “Has my mail arrived?” calls waste valuable staff time and frustrate clients.
• Real-time mail notifications eliminate interruptions, improve communication, and keep clients informed.
• Learn how Alliance’s mail notification tool drives revenue by increasing satisfaction and extending the client lifecycle. 

“Has my mail arrived yet?” 

On the surface, it seems like a harmless question. But multiply that by dozens of clients, every day, and it quickly becomes a drain on productivity. 

For many centers, the daily mail routine is still entirely manual, and even deceptively small tasks like mail-check calls consistently eat up valuable time. 

For clients, it’s equally frustrating.  

They don’t want to waste time calling repeatedly or waiting for someone to confirm whether that important document has arrived.

Manual mail checks are an outdated solution.  

With thousands of professionals relying on flexible workspace providers as their business mailing address, the old way just doesn’t scale. 

Clients now expect digital convenience, real-time notifications, and seamless communication. If your mail management system isn’t keeping pace, it’s holding your business back. 

A Smarter Way: Real-Time Mail Notifications 

That’s why Alliance developed ‘Delivered’. It’s an online mail notification tool built by the industry, for the industry.  

We know that mail handling issues is the most common reason of complaint for virtual office clients, and Delivered is one solution that’s designed to improve communication, efficiency, and satisfaction around mail handling. 

Developed by Alliance, Delivered helps coworking and virtual office centers instantly notify clients the moment their mail arrives. 

Watch this short video to see Delivered in action 

Here’s how it helps: 

• Fewer phone calls, fewer interruptions. With Delivered, centers can eliminate up to 80% of client mail-check calls. Mail notification takes just 2 minutes using Delivered, compared to an average of 14 minutes on the phone.
• Happier, more loyal clients. Clients appreciate proactive communication. That satisfaction translates into longer client lifecycles, better retention, and positive word-of-mouth. 
• More efficient operations. Centers can process mail faster and streamline communications, freeing staff to focus on revenue-generating and client-focused tasks. 

The Real Bottom Line: Revenue Through Retention 

Proactively alerting clients of mail increases satisfaction. 

Based on our data, clients who have services at centers that use Delivered have extended their lifecycles by 75 days, with centers seeing an increase in annual revenue by $2200. 

When clients feel valued and informed, they stay longer. In short, Delivered removes friction, creates consistency, and makes it easier for clients to stay. 

And when staff have more time to focus on sales and service, your business grows faster. 

It’s not just about mail – it’s about building smarter systems that help your team deliver an exceptional client experience. 

Alliance Partners get Delivered for free. If you’re not currently using Delivered, or need help, schedule a call with our Partner Success team here.